Lennox Learning Solutions offers industry-leading training to help you make your entire company better.
The best version of your business awaits
At the current rate the HVAC industry is growing, there’s more opportunity for your business to expand. With the right training, new employees can become essential assets to your company.
That’s where we come in. In 2019, we’re offering programs to help you invest in the potential of new hires.
Frustrated with the labor shortage?
The Bureau of Labor Statistics estimates 15% growth in HVACR jobs for the next few years, with an anticipated need for 115k new workers.* With the right training, new employees can become essential assets to your company. Bring on a new hire with good communication skills, and we’ll help you teach them. Let us be your partner in overcoming the labor shortage. *Source: BLS.gov
The best version of your business awaits
At the current rate the HVAC industry is growing, there’s more opportunity for your business to expand. With the right training, new employees can become essential assets to your company.
That’s where we come in. In 2019, we’re offering programs to help you invest in the potential of new hires.
Frustrated with the labor shortage?
The Bureau of Labor Statistics estimates 15% growth in HVACR jobs for the next few years, with an anticipated need for 115k new workers.* With the right training, new employees can become essential assets to your company. Bring on a new hire with good communication skills, and we’ll help you teach them. Let us be your partner in overcoming the labor shortage.
*Source: BLS.gov
HVAC Industry Averages
- Average cost per callback is $3,400
- In-house training can cost up to $25,000
- In-house training can take up to 9 months
- The average cost of turnover is 50%- 150% of an employee’s annual salary
Success by the Numbers
- The average ticket of a BuildASalesperson graduate is $8,000
- Business owners have realized 10% Net Profit after taking Operation Accountability
- The average closing-rate increase of BuildASalesperson graduates program is more than double the 30% industry average
- Your tech is a revenue-generating maintenance tech with a first-time complete rate and fewer callbacks
Technician/Installers
BuildATech®: Two-week, instructor-led course that teaches new hires to properly install and commission HVAC systems.
Virtual BuildATech®: Two-week, instructor-led course that teaches new hires to properly install and commission HVAC systems.
One-Day Technical Classes: Advanced specialties include: Air Distribution, Advanced Electrical Diagnostics, Air Conditioning & Heat Pump Diagnostics, and Gas Heat Diagnostics. Each one-day class qualifies for 8 hours of NATE continuing education credits.
Tech Communications™:
Two-day class to help technicians build rapport with homeowners, and discus service and repair needs and maintenance agreements. Qualifies for 16 hours of NATE continuing education credits.
Retail Sales
BuildASalesperson™: Four-week sales class emphasizing the SCORE sales process, closing, and handling objections. Ideal for employees who are new to sales or to HVAC.
Master $elling®: Three-day class for sales personnel with a year+ experience. It covers new and advanced sales techniques, including how to handle pricing with ease, making the most of leads, and empowering customers with choices.
Operations Accountability:Two-day workshop for business owners or principals who want to get the 15% – 20% net profit they deserve.
Business Improvement Map:
Online assessments in five categories (operations, financial, sales, technical and marketing) to benchmark against five major Key Performance Indicators. See how and where to improve for greater profitability.
Private Classes: On-site, on your schedule, no travel for your team.
Online Learning
Virtual BuildAnInstaller™: Online, self-paced training program focused on the skills to install and commission new HVAC equipment.
Virtual BuildATech®: Online, self-paced program focused on the skills for preventative HVAC maintenance. Training includes 34 modules (six are labs), and simulations to enhance troubleshooting skills. Includes EPA and NATE testing.
Technician/Installers
BuildATech®: Two-week, instructor-led course that teaches new hires to properly install and commission HVAC systems.
Virtual BuildATech®: Two-week, instructor-led course that teaches new hires to properly install and commission HVAC systems.
One-Day Technical Classes: Advanced specialties include: Air Distribution, Advanced Electrical Diagnostics, Air Conditioning & Heat Pump Diagnostics, and Gas Heat Diagnostics. Each one-day class qualifies for 8 hours of NATE continuing education credits.
Tech Communications™:
Two-day class to help technicians build rapport with homeowners, and discus service and repair needs and maintenance agreements. Qualifies for 16 hours of NATE continuing education credits.
Retail Sales
BuildASalesperson™: Four-week sales class emphasizing the SCORE sales process, closing, and handling objections. Ideal for employees who are new to sales or to HVAC.
Master $elling®: Three-day class for sales personnel with a year+ experience. It covers new and advanced sales techniques, including how to handle pricing with ease, making the most of leads, and empowering customers with choices.
Operations Accountability:Two-day workshop for business owners or principals who want to get the 15% – 20% net profit they deserve.
Business Improvement Map:
Online assessments in five categories (operations, financial, sales, technical and marketing) to benchmark against five major Key Performance Indicators. See how and where to improve for greater profitability.
Private Classes: On-site, on your schedule, no travel for your team.
Online Learning
Virtual BuildAnInstaller™: Online, self-paced training program focused on the skills to install and commission new HVAC equipment.
Virtual BuildATech®: Online, self-paced program focused on the skills for preventative HVAC maintenance. Training includes 34 modules (six are labs), and simulations to enhance troubleshooting skills. Includes EPA and NATE testing.
Get Started
Click here for Class Schedules.
To access the Learning Center, sign into LennoxPros.com, and click “My Learning” at the top of the page.
To learn more, call 800-654-3283, email [email protected] or visit www.lennoxpros.com/hvac-training.
The average ticket of a BuildASalesperson® graduate is $8,000
10% Net Profit Business owners have realized 10% net profit after taking Operations Accountability
60% closing rate after graduating from our BuildASalesperson program
Your revenue-generating maintenance tech will have a first-time completion rate and fewer callbacks after graduation
Benefits of Online Training
Micro-Learning: Change one behavior at a time All of our new online courses are developed using micro-learning techniques. Studies have indicated that when using 5 to 10-minute daily lessons, micro-learning may be able to change human behavior. These short online eCourses can impact mindsets, leading to behavioral change (such as using better technical practices on the job).
Easy Search Quickly search for product or technical training in the Learning Center. Just hover Easy Search, select Technical or Product Training, and there you are. Product Training is sort by category, so you learn exactly what you need to know about each Lennox product, from Air Conditioners to Mini-Splits.
Retain more information Studies show that people retain 20% more information from short video eCourses than from sitting in a classroom. Viewers retain 95% of a message when they watch and interact via online training, versus 10% retention when only reading text.
Easily Track Your NATE Hours Using your NATE ID, you can upload your training credits from our site to NATE through the Learning Center, making it easier to track your hard-earned Continuing Education Units. Most of our technical instructor-led classes and technical online eCourses qualify for NATE Continuing Education Credits.
The average cost per callback is $3,400
The average cost of turnover is 50% - 150% of an employee's annual salary
In-house training can cost up to $25,000
In-house training can take up to 9 months
