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Why Build With Lennox?

  • Lennox believes in supporting our dealers and builders and the customers they serve, better than any other manufacturer or supplier.
  • Lennox products deliver industry leading reliability and innovation and comfort.
  • Lennox is investing in distribution, product development and great people to serve you.
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Support
Products
Investment
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Customer Support

Lennox and its dealers are focused on delivering a great customer journey and exceptional home comfort. It starts with the training foundation we provide our national customer service team and our culture of delivering the support you deserve. That focus also flows through our dealers who work just as hard to build their teams dedicated to comfort and focused on delivering you and your customer an exceptional purchasing journey. Finally, our dealers are backed by the local Lennox sales and technical support team. They know where you build across the U.S. and Canada.

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Product Reviews Reflect Customer Satisfaction

As evidence of a winning consumer experience, we provide you with a portfolio of product reviews you can access HERE. These homeowner testimonials provide a healthy insight into what customers are saying about the products and experience of buying Lennox product from a Lennox dealer.

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Online Resources

Because we know that your business is not a 9 to 5 Monday through Friday affair, we provide our dealers with an ecommerce platform to allow access to inventory and technical information 24/7/365. There are even some resources available directly to your team when you have a customer in search of product literature, homeowner instructions or a warranty document. You can grab it in LennoxPros.com and share with your homeowner immediately.

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Reliability

For 125 years, Lennox has delivered premium home comfort with innovative products that homeowners trust to stand the test of time. Every product goes through a rigorous design and development process with input from our dealers, to ensure they’ll meet your needs and exceed your customer’s expectations. We don’t take shortcuts. Every product must meet exacting standards before it moves into production. Our component suppliers are held to the same exacting standards as the elements we build ourselves. Why? Because your homeowner deserves excellence!

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Award Winning Product Design

Lennox started in 1985 with a furnace design innovation. Dave’s first furnace was crafted from riveted steel that didn’t expand and crack with heat, resulting in CO2 leaking into the home. Through the years and generations of product design, our engineers and production teams have carried that focus and culture of innovation throughout our product specification and design process. And we have Award Winning products to back up that claim.

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Award | Outstanding Corporate Innovator

Lennox Industries Inc. is a recipient of the “2017 Outstanding Corporate Innovator” award from The Product Development and Management Association. This is the only global innovation award that recognizes companies for sustained and quantifiable success in developing new products and services.

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Investment in Distribution

Lennox is investing aggressively in our warehouse and store footprint, local store staff and inventory. We’re growing our store and distribution teams as we grow from 220 stores to 340 over the next several years. What that means for your customer, is that we have more local access to equipment, parts and supplies closer to the installed equipment than ever in our history, and we’re not finished.

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Investment in Contractor Training

Every contractor is challenged to get and keep great employees. When you buy first quality HVAC systems, you deserve first quality air distribution, filtration and comfort for your home buyer. Lennox provides our dealers an extensive on-line and on-site training curriculum for installation and service. We deliver this training through our own Lennox Learning Solutions training department. We’re investing in training to help our dealers recruit, train and retain a great team for you.

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Investment in Product Development

Lennox continues to maintain its’ focus on the continuing development of leading edge products. Even back to 2009 when the economy was challenged, Lennox continued to grow our investment in product development and design. And today’s result is one of the strongest, newest product portfolio’s in the industry.

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